When a call to your practice goes unanswered, the caller gets an instant text from your number asking if they'd like to book. Replies land where your front desk already looks. No new software to learn, no phones to replace.
This runs on the phone number you already have. Nothing changes for your staff except that missed calls stop disappearing.
Lunch, back-to-back patients, after close, or the line's already busy. However it happens, we catch it.
From your practice's number, in your practice's voice. Written for your specialty, not pulled off a template shelf.
Your front desk sees it in the place they already check. Every missed call gets logged, so nothing goes quiet.
Move the sliders until they match your practice. These aren't inflated numbers — the default booking rate is deliberately conservative.
They're good products. They're also built to sell you a whole phone system you didn't ask for. If you want the missed-call piece and nothing else, here's the difference.
| RingBack Health | All-in-one platforms | |
|---|---|---|
| Monthly cost | $197–297 | Typically $249–399 per location |
| Setup fee | $497 one-time | Often $750+ |
| Contract | None. Leave any month | Usually annual |
| Replace your phones? | No — runs on your existing number | Often requires their VoIP hardware |
| The text itself | Written for your practice | Templated, same for every client |
| Who you call with a problem | Me. Directly | A support queue |
Platform pricing varies by location count and feature tier and is often quote-only — always compare against your own written quote.
If it isn't earning its keep, leave. That's the whole policy — it's how I'd want to be sold to.
No. This runs on the number you already publish. Your phones, your carrier, your handsets — all stay exactly as they are. We add a forwarding rule that only fires when a call goes unanswered.
Yes, and this is the strongest version of it. The text is a reply to a call the patient made to you — they initiated contact. Every message identifies your practice and includes opt-out language. We don't do outbound marketing blasts to patient lists, which is where practices get into trouble.
Deliberately not. Messages are scheduling only — no procedures, no records, no reason for the visit, no clinical detail of any kind. The system sees that a call came in and went unanswered. That's all it needs.
After-hours messages point them to your emergency line. They're not left with an automated text and nothing else — they get routed to the same place they would have been anyway, faster.
It's less. Right now a missed call becomes a voicemail someone has to return, or it becomes nothing. This turns it into a text conversation they can answer between patients in fifteen seconds.
Under a week in most cases. Most of that is compliance registration, which happens in the background. Setup on your end is one forwarding rule and a ten-minute walkthrough.
You leave. No contract, no cancellation window, no exit fee. If it isn't paying for itself you shouldn't be paying for it.
We'll go through your actual numbers together — how many calls you're missing, when they happen, and what that's worth. If the math doesn't work for your practice, I'll tell you.
Book a 15-min call